69 Testimonials

4.4 out of 5 stars

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I'm curious as to why the group states their interest in helping and ask me to reach out to address my concerns. I left a phone message addressing my concerns previously and have not received a response. I took my Lexus to Kahlig Auto Group's North Park Collision Center to fix and repaint since they are a Lexus Certified shop. All except the mottled paint finish and a few minor QC items initially was acceptable, but I had to return my insurance rental so I agreed to take my vehicle. Soon after... More

jim winslow

2026-06-05

North Park Chevrolet Got to give it up to the service dept. Alvaro Flores helped us over the phone, got our car in and out quickly. He handled our concerns and answered all our questions. Thanks to you and your team at NPC.

Liz Rios

2026-05-08

We are currently considering the purchase of a vehicle in the San Antonio area. However, we have made the decision to exclude Bluebonnet Chrysler Dodge from consideration. This decision follows an incident involving an individual employed at the dealership, identified as Rodney, who engaged in conduct toward a well respected member of our community that was not only unprofessional and disrespectful but also raised significant concerns regarding safety. The nature of this behavior is deeply trou... More

Ms Adams

2026-03-25

Headline: WARNING: Hostile & Aggressive Conduct by Rodney Taylor I am writing this to warn the New Braunfels and military community about the consistently hostile and aggressive behavior of sales staff member Rodney Taylor. Despite identifying as a retired U.S. Army First Sergeant (25 years), Mr. Taylor’s conduct is a total failure of the discipline and professionalism expected of that rank. During our interactions, he was dismissive and confrontational. When I calmly requested that he de-escala... More

Justin Alexander

2026-03-24

North Park Dodge/RAM The staff was friendly enough. I made an appointment explained what the issue was through the appointment booking online. I’m guessing no one reads anything when you make an appointment. Showed up and was planning on waiting for the vehicle. The fix should have been simple enough possibly time consuming. Ended up leaving the vehicle. Needless to say the vehicle wasn’t fixed due to not having enough time to give it attention. Why did I make an appointment if my vehicle wasn’t... More

Justin N

2026-02-27

They have a great team here that always makes you feel like home. I look forward to doing more business with them in the future.

Radley Dougherty

2025-11-21

Luke Saenz at subaru northpark san Pedro is an excellent service advisor. I felt i and my car were well taken care of. He took a lot of time explaining things and was easy to get a hold of for follow ups on multiple issues with my car.

Tam Van

2025-07-14

I got the pleasure of talking with a gentleman called Greg, wow… amazing with the respect and dignity they treat people at this dealerships. A beautiful venue also.

Albert Torre

2025-05-24

NorthPark Chevrolet Castroville,TX BUYER BEWARE: LEMONS ARE SOLD HERE: My husband purchased a 2025 Chevrolet Silverado 1500 (Trail Boss Trim) with 10 miles on it at the time of purchase. While we understand that GM makes the vehicle and the dealership is not responsible and can't know the defects of the vehicle immediately, it is how they handle the situation after the issues were identified. On March 27, 2025, my husband test drove the truck, and the engine light was on. His sales advisor told him it needed an update, and he would have it checked by the service department. When my husband arrived the next day, the engine light was off. Within two hours of leaving the dealership, the dashboard starts displaying multiple alerts such as "power steering needs servicing and take control of the wheel." The engine light came back on. We contacted our sales advisor, and my husband took the truck into the service department on March 29th. The service advisor stated the module needed time to update, and the satellite signals my take time to reach the truck. My husband returned home, and when he tried to turn the truck off and on, it would not do anything. Again, we contacted North Park and took it in for service. The truck was in the service department for 8 days. When my husband finally received the truck back, the electrical issue had not been fixed. At this time, we told North Park Sales Manager, Raul, we wanted another truck as we attempted to fix this truck 3 times with no results. Raul offered my husband another truck exactly like the one he had previously purchased on March 27th for in addition 12K. His reasoning behind the additional 12K was that the sales rebate that was on the truck in March was no longer valid for April. I contacted the dealership and asked for the general manager's email address along with the Sales Manager Rual and the owner, Kahlig Auto Group. I emailed them the issues since the date of purchase and what we wanted to happen as the customer. After a month of back and forth with them and starting an email thread to track my communication for legal purposes, we finally received a new truck for the same sale price when we originally purchase it in March. I also want to point out the GM, Harrison Vaugh, never responded to my email or call me to discuss our issues and concerns. When my husband and I went to the dealership to resolve the issue on April 18th, I spoke with the General Manager who confirmed he knew exactly what has transpired since the day of sale but didn't attempt to reach out to my husband or me. This dealership values a sale more than they do a customer. I recommended you don't buy anything from them or use their service department. If you are having issues, start a paper trail to them to protect yourself. Life is too hard for everyday Americans to be hustle out of money. I will be listing the vehicle with the DMV as a lemon sale to hopefully avoid another customer from going through what we went through. Response to Owner Message Below regarding hail damage on google review left on Northpark Castroville) You did not give me a full refund. You accepted a payment of $500 (the amount of my insurance deductible) for the hail damage to avoid me getting repairs done through my insurance company. You did not want the hail damage to show on a carfax report when you attempt to resale a defected truck to someone else. Ypur response shows the lack of professionalism and custom service. Everything I posted is the honest truth.... More

jessica searcy

2025-05-03

Thank you to the amazing team at North Park Lexus for going the extra mile (and we all can use extra miles) to provide the best in expertise and customer service once again in my Lexus purchases over the years. Special thanks Laurel, Georgette, Eric, Jackson, Manny, and Taylor and rest of team.

Barbara DeLoach

2025-03-28

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