First time Subaru owner. Excellent dealership. Negotiated my trade sight unseen and I got a great value for my trade. I could have done slightly better as a private sell, but I avoided the hassle and traded because they offered me a solid trade price. Management was kind and our sales person had the perfect tact (not too pushy or busy). My warranty offer went fair and they gave me value at every turn. I feel like I got a fair price for a 2017 wrx. They made it easy and again, I was impressed by every person I met during the sale. Everyone was customer focused. I can’t say enough, but I had a great transaction.
Amazing customer service. Their sales rep Jasmine went above and beyond to make sure we were taken care of. This was my first car purchased brand new. She made the experience great, and my fiance and I gained a new friend. I am sincerely thankful I bought my car here. They also send you a box of cookies if you buy a car from them, so there is also that.
Every time we've been to North Park, we are treated like family. We have purchased our second vehicle here and are very proud and satisfied with our purchases. If you are looking for a great Sales Rep then visit "Shaq". Very respectful, knowledgeable, and courteous. There are other Sales Reps that are great too. For the second time around, our entire car buying experience at North Park was beyond exceptional! "Sealing the deal" with Austin both times was an absolute delight. Breaks down anything and everything for you. We have taken a vehicle in for the first oil change and that was very smooth. Definitely recommend North Park Mazda!
Hands down this dealership is the best! Mario was able to help us secure not one but two cars after we turned in our VW diesel's due to the emission problems. We told Mario what we were looking for and our price range and their was no haggling involved! Jason and Jamal in finance were able to seal the deal and get us exactly what we wanted and what we could afford, I will be a customer for life! Thank you Mario for making our car buying experience so pleasant!
North Park Lexus of San Antonio always meets or exceeds my expectations. All of their staff is a great group of people doing their best to satisfy the customer. Our Service Advisor, Erica Domingues, is friendly, professional, and thorough. It's always a pleasure to see her. I won't ever buy another brand of luxury car.
WONDERFUL experience buying my first vehicle. Frank Pace is not your typical salesman by any means. I couldn't even tell that he was trying to sell me a car! I explained to him what I was looking for and we were able to narrow down the perfect vehicle. He showed me pre-owned vehicles, as well as brand new vehicles. Not once was Frank pushy or did he try to alter what I was looking for in a vehicle. Frank Pace is the best (and the dealership is AMAZING)!
Wow the sales and leasing guys were the best, seriously, I work in customer service, and I was blown away at their level of customer service. Jo Lopez went above and beyond what he had to do, and I purchased a used car, not even a new car. He was in contact with me and answered all my questions even via text message. And when I got to the dealership to purchase, the entire team new what was going on, from Raul the used car sales manager to Bryan Villarreal in the financing department. These guys know their stuff and truly made my experience simple quick and easy! Thank you fellas!
Flat out Best Dealership in San Antonio, their customer service is almost magical. They wash your car when they do your oil change along side the all round inspection. I always do my oil change here. Will come back for my next vehicle.
In and out!! Dave Brandt is an A+ guy! Dave has worked in the automotive industry taking on different areas throughout his career. This was really reassuring that this was not Just another sales guy just trying to sell you or pushing you towards something you are not interested in! Dave and the folks out here were great to me and to other customers that were there during my recent visit to them. Thanks a bunch for making this as smooth as it could have been.
Had a great experience trading-in and buying a new truck. Best experience I've had working with a dealership. The staff, especially Lynn, really went out of their way to make sure everything was squared away.